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Our Management Team

There are many valuable staff members (Patriots) working behind the scenes to make your investment property and our company a huge success. Our management team heads those efforts and our homeowners correspond and deal directly with that same management team. Many rental companies have "owner liaisons" – Not at APG. Our homeowners have direct access to the decision makers at American Patriot Getaways, just as any true business partner should. We don't pawn our home owners' questions and concerns off to any regular staff member. Our business is rooted in family values and our homeowners are treated like part of the family. We guaranty the prompt and professional communication you would expect from a business partner.

Often, the most efficient way to communicate with our management team is via email. Many homeowner inquiries require some research to correctly answer. Emailing your questions allows us time to reference our records and answer thoroughly. However, do not feel discouraged to call. We are glad to hear from you anytime. All of our homeowners are provided not only our manager's office number and email, but also their personal cell phones. We work hard to be fully accessible to our partners and guests. Below you will find the contact information for our management team here in Sevier County. Please direct any questions about enrolling your property on our management and marketing program directly to our General Manager, Matthew Naas. There is no such thing as pressure sales here at APG. If you have questions, just give Matt a call or drop him an email. He is an experienced property manager and a great resource for anything related to rentals in our area. You will find his contact information listed below.

Matthew Naas, General Manager

general manager

Email - matt@patriotgetaways.com

Office Number 866-367-4838 ext 2040

Local 865-774-5545 ext 2040

Cell 865-654-3118

Fax 865-774-5546

 

Summer Payne, Office Manager

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Email - summer@patriotgetaways.com

Office Number 866-367-4838 ext. 2042

Local 865-774-5545 ext. 2042

Fax 865-774-5546

Monday – Friday 8:00 – 4:00 p.m. EST

 

Contact Summer for questions about your owner’s statements and billing issues. 

 

Jana Harris, Housekeeping Supervisor

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Email - jana@patriotgetaways.com

Office Number 866-367-4838 ext. 2043

Local 865-774-5545 ext. 2043

Fax 865-774-5546

Monday – Friday 8:00 – 4:00 p.m. EST

Contact Jana for questions about your owner’s statements and billing issues.

 

Andrea Gaw, Reservation Office Manager

reservation manager

Email - andrea@patriotgetaways.com

Office Number ext. 2023

Fax 270-684-8465

 

Professionally Staffed Reservation Department

reservation team reservation offices reservation workspace

Email - reservations@patriotgetaways.com

Office Number

Fax 270-684-8465

 

Gary Estes, Chief Financial Officer

CFO Gary Estes

Email - gestes@patriotgetaways.com

Office Number ext. 2012

Fax 270-684-8465