(800) 204-5169

Welcome To The Family

What Makes Us Different?

American Patriot Getaways is a family, veteran-owned company.  We let our family values bleed into our business, our relationships with guests, and our partnerships with our homeowners. Integrity is at the heart of every decision we make, and we believe it’s a huge part of our success. American Patriot Getaways is the longest continually owned and operated vacation rental firm in the Smoky Mountains. We hope you’ll join our family!

What Our Owners Say

We were very satisfied with the service we received as cabin owners. We look forward to getting our new cabin up and running to link back up again!

- D. Meacham, Previous Owner, A Touch of Heaven

What Our Owners Say

We really appreciated working with you and American Patriot Getaways - I feel we finally found the best company to work with, wish we'd found you all sooner! Please let Matt know our appreciation as well. If we can serve as a reference for future cabin owners looking at your program, we would be happy to do so!

- Morgan, Previous Owner, Lookout Lodge

What Our Owners Say

Excellent management company I never had to worry about the Cabin it was constantly occupied and very well taken care of from maintenance to housekeeping. Matt sent out monthly updates which was great. I wouldn’t trust any one else to take care of my rental property. Patriot Getaways are by far the best.

- Fran, Owner

What Our Owners Say

Even though every year with Patriot has been great, we are having the best year yet renting our cabin. We tried several other management companies before yours, and now l am sorry l didn't sign up with your company the very day l bought my cabin. Everything you told me when l signed up has been correct, there was no spin like other companies, just good, truthful communication. I think your company's success comes from good, common sense leadership from yourself, and your hiring of good associates with communication and people skills.

- Jimmy, Mama Bear Cabin

Let's get the ball rolling...

Now is the time to give serious consideration in partnering with American Patriot Getaways. Let us show you how we can maximize the revenue for your investment property.

Contact Matt for More Info

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We’ll guarantee to meet or exceed your future bookings, or we will pay the difference!

Are you on the fence about finding a better rental management company? Is worry over losing your home’s future bookings holding you back? With our No Risk Switch Guarantee we guaranty to match or exceed your future bookings, or we will pay you the difference! At American Patriot Getaways, we are confident in our ability to successfully market your vacation home. Our commitment to protecting our homeowner’s income is not just our company’s culture, it is also 100% guaranteed. Just send us a printed schedule of your bookings when you enroll. You never have to worry about a “slow start” when choosing to partner with American Patriot Getaways.

To find out more contact Matthew Naas, GM, by email at [email protected], or by phone at (865) 774-5545 ext. 2040. You’ll find the business partner you deserve in American Patriot Getaways.

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Never again arrive to find your cabin dirty and unkempt. Our housekeeping team includes the most practiced and qualified cleaners in the Smoky Mountains.

We conduct housekeeping inspections regularly and bonus and penalize housekeepers based on their performance. We accept nothing but the best from our housekeeping staff! Each home we manage is assigned a regular housekeeper. Assigning a regular housekeeper to each property not only allows us to monitor performance, but also serves to keep the most familiar set of eyes on your property. Housekeeping crews are trained to find guest damage, rearranged furniture, and are well versed in taking care of any special needs your home may have.

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Our Reservation department is staffed with professionally trained reservationists.

We don’t ask our reservationists to multitask. Our office in Pigeon Forge takes care of all guest relations so our reservation staff can focus on what they do best – booking your property! Our proven system generates twice the national average of reservations booked per phone call taken. We employ unique computer and phone systems to keep technology on our Partners’ side.

We can’t give you all our secrets, but rest assured our state of the art reservation department is unrivaled in our market.

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Log in to your secure Owners' page to keep track of all future, past and current revenue by month.

You can also track all your expenses! Our staff takes great pride in keeping our partner owners well informed. We give homeowners all the same information we have!

Just log into your Owner’s page to review our staff’s internal notes. We show homeowners all the same information we have including why, when, who, and where service was requested. If that request requires the services of a maintenance professional for repair – then we even scan in a copy of that invoice. You can print it right from your Owner’s page!

We don’t mind showing homeowners all the dirty details, because American Patriot Getaways does not mark-up contractor invoices, or hide from our responsibility to handle guest damage. APG does not profit from cabin maintenance! Rather, we leverage our sizable purchasing power to secure the best service at the best prices for our Homeowner Partners on everything from pest control & lawn care, to specialty cabin service!

Our company’s credo ’Creating Guests for Life by Providing the Experience of a Lifetime for our Guests‘ is what we live by at APG.

We work hard every day to provide the best possible vacation experience for our guests and our online guest reviews show it! In a market where repeat visitation is incredibly important for long term rental success, American Patriot Getaways is unequaled in guest satisfaction.

Just go online for yourself, and and check out how our reviews compare to the competition. Google Reviews, Knoxville BBB, Yahoo Travel, Facebook.com, Trust Pilot, and Shopper Approved are just a few of the places you can find guests spreading the good word about American Patriot Getaways!


American Patriot Getaways has the best marketing exposure for your property!

From magazine, radio, and tv ads – to our sponsorship of the SEC tournament – to our dominant Internet Presence – nobody does it better than American Patriot Getaways. We maintain a top presence in all the major search engines guaranteeing our homeowners premium exposure for their properties. Additionally, our in-house marketing experts operate a myriad of advertising platforms, landing pages, and search tools to maintain the best internet presence in our market. Better marketing = Better income.

We also partner with a variety of secondary advertisers, many of which you might have already heard of, including Airbnb, Vrbo, Bnbfinder, SMBYO, VisitmySmokies.com, myPigeonForge.com, Resort and Lodges, and many, many more.

We spend the money on advertising other rental agencies won’t. Even though we maintain an advertising program at the top of our field – we are never satisfied! In an ever-changing market, we constantly work to explore, implement, and test new and exciting advertising tools and venues each year. Our work here is never done, but our homeowners can rest assured that our team is always laboring to stay at the cutting edge with our marketing efforts.

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Are you tired of your emails and phone calls never being returned? At American Patriot Getaways you will be treated like a partner should be. Our staff is guaranteed to be available to you as a homeowner.

You will find our managers’ contact information right here on this site. Our owners are privy to all our managers’ contact information including their cell phone – just as a business partner should be. All communications are promptly returned and, although everyone occasionally gets a day off, we do our best to respond to any inquiries in real time.


Tired of wondering when your rental revenue check will show up? American Patriot Getaways has never missed or delayed a monthly owner payment.

Rental Revenue is paid to our homeowners each and every month on or before the 15th for the previous month’s rentals. In addition to each homeowner having a secure owner’s page to access at their leisure, our homeowners also receive a paper statement each month detailing revenue and expenses. Funds are transferred by paper check included with the monthly statement or homeowners have the option of setting up direct deposit.

You can count on the reliability of American Patriot Getaways.


We know we’re partial, but take a look and see for yourself – American Patriot Getaways has the best website in the business!

Our updated website’s easy navigation and booking processes make guests’ shopping experience better than ever. Property listings include photos, floor plan with furniture layout, complete amenity list, property ranking, real guest feedback, and for many – video walk thru tours. Part of our exemplary guest satisfaction ratings come from making sure we match the right guest with the right cabin for that guest’s vacation. Searches rotate hourly so all properties get fair exposure. You can search our site by any number of criteria to help narrow your search. For guests who would rather call-in, our talented reservationists are always standing by to answer phone calls or web chat inquiries. See for yourself why American Patriot Getaways’ website is ’the best in the biz‘!


We utilize Track Pulse & CRM lead management to maximize bookings

We don’t give up the first time! Our technologies’ track and rank leads, and our staff follows up on them. We work hard to convert every call into dollars for you.


We employ innovative contract options to maximize your revenue

Customize your cabin’s, maintenance, lawn care, pest control, marketing and more! We have a variety of marketing programs to choose from and can attack your property’s individual marketing on our site from a variety of angles.


We offer multiple options for subcontracted maintenance

Manage your maintenance expenses by enrolling in the maintenance plan that best suits your travel habits and your property’s needs. Choose from several maintenance programs including some with maintenance inspection service, we even offer plans that fix your monthly maintenance costs!


Get your money fast with direct deposit

Enroll in our Direct Deposit Program and we’ll automatically deposit your property’s revenue each month. You will still receive a paper statement in the mail for your records, even if you enroll. No Hidden Charges. Keep more money in your pocket! We don’t charge homeowners for frivolous maintenance, ticket, advertising, or hot tub cleaning fees for each reservation.


Property protection and travel insurance

Our Property Protection Program protects both guests and homeowners from unintentional, non-negligent, damage to your home and its contents! Don’t let guest damage eat a hole in your wallet! You’re protected at American Patriot Getaways!

Travel insurance helps to protect our homeowners from lost reservations due to snowy roads and winter conditions. When a guest has travel insurance, but can’t get to your cabin due to winter road conditions, you can still be paid for those nights! When a guest purchases travel insurance, you never have to worry about that pending snow storm again. You’ll know your revenue is protected.


Leadership

General Manager - Matt Naas

MATT NAAS

GENERAL MANAGER

[email protected]

Owner Relations - Summer Payne

SUMMER PAYNE

OWNER RELATIONS
Housekeeping Manager - Jana Harris

JANA HARRIS

HOUSEKEEPING MANAGER
Housekeeping Assistant Manager - Daniel Berry

DANIEL BERRY

HOUSEKEEPING ASSISTANT MANAGER
Guest Services Manager - Christa Gray

CHRISTA GRAY

GUEST SERVICES MANAGER

[email protected]

Reservations Manager - Andrea Gaw

ANDREA GAW

RESERVATIONS MANAGER

[email protected]

CFO - Jeanna Siddons

JEANNA SIDDONS

CFO
Accounting - Sheri Ruth

SHERI RUTH

ACCOUNTING
Accounting  - CaLandra Long

CALANDRA LONG

ACCOUNTING
Information Systems & Marketing - Theresa Ashworth

THERESA ASHWORTH

INFORMATION SYSTEMS / MARKETING
Information System & Marketing - Adam Montgomery

ADAM MONTGOMERY

INFORMATION SYSTEMS / MARKETING

Let's get the ball rolling...

Now is the time to give serious consideration in partnering with American Patriot Getaways. Let us show you how we can maximize the revenue for your investment property.

Contact Matt for More Info